Choosing the Right Device
The first decision most seniors face is which device best fits their lifestyle. The three most common options are smartphones, tablets, and desktop or laptop computers — and each has genuine strengths.
Tablets (such as those running Apple's iPadOS or Android) are widely regarded as the most accessible starting point. Their large screens are easier to read, touch targets are bigger, and the devices are lightweight enough to use comfortably on a couch or in bed. Most tablets include built-in accessibility settings under a menu typically labeled Accessibility or Settings, where you can enlarge text, increase display contrast, or enable voice control.
Smartphones pack more portability but require comfort with smaller screens. Many carriers and device makers offer simplified home screen modes that reduce clutter and make calling or texting faster. If a smartphone doubles as an emergency contact device, that portability becomes a real advantage.
Desktop or laptop computers remain excellent for tasks that benefit from a full keyboard and large monitor — writing, managing finances, or video editing. A wired keyboard and mouse can also be easier to control precisely than a touchscreen.
Try Before You Commit
Before purchasing any device, visit a local library or senior center where you may be able to test different options hands-on. Staff at these locations are often trained to help and won't pressure you toward any particular choice. What feels intuitive in your hands is the most reliable guide.
Before committing to any device, visit a library or senior center where staff often let you try different options. What feels comfortable in your hands matters more than any specification on a box.
Connecting to the Internet
Almost everything described in this guide depends on a reliable internet connection. At home, most seniors use a broadband connection delivered through a cable or fiber-optic service, accessed via a router — the box that creates a wireless (Wi-Fi) network throughout the home.
When setting up or troubleshooting Wi-Fi, keep two things in mind. First, position your router in a central location rather than tucked in a corner — this improves signal throughout the home. Second, protect your network with a strong password (more on that in the next section).
75%
Seniors who use the internet daily
According to Pew Research Center data, roughly three-quarters of U.S. adults aged 65 and older report going online on a daily or near-daily basis.
$8.8B
Annual losses to elder fraud
The FBI's Internet Crime Complaint Center (IC3) has reported that Americans over 60 lose billions each year to internet-facilitated fraud schemes.
61%
Seniors who own a smartphone
Pew Research Center surveys have found that smartphone ownership among adults 65 and older has risen steadily over the past decade.
For seniors on a fixed income, it is worth knowing that federally supported programs may help lower the cost of home internet service. Check with your local Area Agency on Aging or visit benefits.gov to explore eligibility for assistance programs.
When away from home, public Wi-Fi at libraries, coffee shops, and community centers is convenient but carries security risks — avoid accessing banking or health accounts on public networks.
Staying Safe Online
Online safety is one of the most critical skills to develop, and the fundamentals are straightforward.
Passwords
A strong password is at least 12 characters long and mixes letters, numbers, and symbols. Avoid using your name, birthdate, or the word "password." A password manager — a secure app that stores and generates passwords — removes the burden of memorizing dozens of different credentials.
Recognizing Scams
Phishing is a technique where scammers impersonate trusted organizations (banks, Medicare, the IRS) via email or text to trick you into sharing personal information. Key warning signs include urgent language, spelling errors, requests for gift card payments, and links to websites that look slightly off.
Government Agencies Will Never Demand Immediate Payment
No legitimate U.S. government agency — including the IRS, Social Security Administration, or Medicare — will ever call, email, or text you demanding immediate payment by gift card, wire transfer, or cryptocurrency. If you receive such a communication, do not respond. Report it to the Federal Trade Commission at reportfraud.ftc.gov.
No government agency — including the IRS, Social Security Administration, or Medicare — will ever demand immediate payment by phone, email, or gift card. If you receive such a contact, hang up or do not reply, and report it to the FTC at reportfraud.ftc.gov.
Software Updates
Keeping your device's operating system and apps up to date closes security gaps that scammers exploit. Enable automatic updates whenever possible.
Video Calls and Staying Connected
One of technology's most meaningful contributions to senior life is eliminating distance from relationships. Video calling lets you see and hear family members in real time, which research consistently links to reduced feelings of isolation.
Popular platforms include FaceTime (built into Apple devices), Google Meet, and Zoom — all free for basic one-on-one or small group calls. Each platform works similarly: you open the app, select a contact, and tap the video icon.
When learning a new app or device feature, practice the same action five times in a row before moving on. Repetition builds muscle memory faster than reading instructions repeatedly.
Adult learning research consistently shows that spaced, hands-on repetition is more effective than passive study, particularly when forming new motor habits with unfamiliar devices.
Set your device's display to the largest comfortable text size from day one — you can always reduce it later, and avoiding eye strain keeps learning sessions longer and more productive.
Fatigue from straining to read small text is one of the most common reasons seniors disengage from devices early in the learning process.
For the clearest call quality, position yourself facing a window rather than sitting with a window behind you. Good lighting on your face makes a significant difference in how clearly others can see you.
Email and messaging apps extend connectivity further. Services like Gmail or Apple Mail allow seniors to send photos, documents, and notes at any hour. Many seniors also find that group text threads with family members are a low-pressure way to stay in the loop day to day.
If you enjoy travel, digital tools can enhance the experience too — see our travel planning hub for guidance on using apps and websites to arrange comfortable trips.
Helpful Apps for Daily Life
Beyond communication, apps can simplify dozens of routine tasks:
- Medication reminders: Apps like Medisafe send alerts when it's time to take a dose and can flag potential interactions — always verify medication questions with your pharmacist or physician.
- Telehealth: Many healthcare systems now offer video appointments, reducing the need for travel to routine check-ups.
- Navigation: Built-in map apps provide turn-by-turn directions and real-time traffic updates.
- Shopping: Grocery delivery and online ordering can be especially useful for seniors with mobility considerations. Our smart shopping guide explores strategies for making the most of online shopping safely.
- Home management: Smart thermostats and voice-activated assistants can make managing a home more comfortable. For a broader look at aging-in-place strategies, see our guide on maintaining a comfortable home as you age.
Pet owners will find a growing range of technology designed specifically for their needs — from automated feeders to remote monitoring cameras. Explore our overview of technology and senior pet ownership, and if mobility is a concern, our article on technology for pet owners with limited mobility offers targeted recommendations.
Getting Help When You're Stuck
Every technology user — regardless of age — encounters moments of confusion. Knowing where to turn makes all the difference.
Free Help Is Available Nationwide
You do not need to pay for technology tutoring. Public libraries, AARP chapters, and many senior centers offer free workshops and one-on-one assistance. Device manufacturers also provide free phone and chat support — always use numbers found on the official company website to avoid impostors.
Reliable, Free Support Options
Public libraries frequently run free digital literacy workshops and one-on-one tech help sessions. Senior centers often partner with volunteer programs such as AARP's technology education initiatives. Device manufacturers (Apple, Google, Samsung) all maintain free support lines staffed by trained advisors. Finally, asking a trusted family member or neighbor is always valid — patience and repetition are part of any learning process.
When seeking help online, stick to official support pages (apple.com/support, support.google.com) to avoid sites that impersonate tech support and charge unnecessary fees.
Progress in technology is rarely linear. It is entirely normal to need to revisit the same steps several times before they feel natural. The goal is confident independence, reached at your own pace.
This article is for general informational and educational purposes only. It does not constitute professional financial, medical, or legal advice. For decisions about your personal health, finances, or safety, please consult a qualified professional.
